Legal
Terms of Service
Plain English where possible, lawyer English where necessary. Last updated April 10, 2026.
1. Agreement
These Terms of Service (the 'Terms') form a binding agreement between Guardra AI, Inc. ('Guardra', 'we') and the entity you represent ('Customer', 'you') governing use of the Guardra AI platform, SDKs, APIs, and documentation (collectively, the 'Service'). By accessing the Service you accept these Terms.
2. Subscription & pricing
The Service is offered on a subscription basis. Pricing, included volumes, and overage handling are defined on our pricing page and, for Enterprise deployments, in a mutually signed Order Form. Subscriptions auto-renew at the end of each term unless canceled with 30 days' notice.
3. Customer data
You retain all rights to data you submit to the Service. Guardra processes Customer Data solely to provide and improve the Service. Unless you opt into product-improvement telemetry, raw source code and raw traces are not persisted — only findings derived from them. Our Data Processing Agreement is available in the Trust Center.
4. Acceptable use
You may not use the Service to scan infrastructure or code you do not own or lack authorization to assess, to train competing products, or to engage in activity prohibited by law. We reserve the right to suspend accounts that violate this section after reasonable notice.
5. Availability & service levels
Enterprise and Premium plans include a 99.99% uptime SLA measured monthly, with service credits for breach. The full SLA document is available under Legal in the Trust Center.
6. Warranty disclaimer
The Service is provided 'as is'. Guardra warrants that the Service will substantially conform to documentation. Security tools can miss issues or produce false positives; no vendor guarantees a breach-free environment, and Guardra is no exception.
7. Limitation of liability
Except for breaches of confidentiality, IP indemnity obligations, or gross negligence, either party's total liability is capped at fees paid in the twelve months preceding the claim.
8. Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Disputes are resolved in the state or federal courts located in Wilmington, Delaware.
9. Contact
Questions about these Terms: legal@guardra.ai. Mailing address: Guardra AI, Inc., 1209 Orange Street, Wilmington, DE 19801, USA.